Suing eBay Inc. (eBay profile, new feedback policy)

Courts can order e-Bay to remove negative feedback and they have done so.

I sold a portable garage on ebay (brand new) to Richard Cottrill in Watchung, NJ. This guy bought a unit from me that was $499 including shipping. The auction clearly states that we get backed up in the fall so order early. It took three weeks to get his item shipped via truck.

He filed a complaint with Paypal on the day we shipped it and subsequently refused the delivery to the trucker. The trucker returned the item to me.

Mr. Cottrill requested a 100% refund when I had to pay two way freight. Then he left me negative feedback calling me a thief saying I never shipped the goods.

We escalated the dispute to a claim with Paypal and they sided with Cottrill saying that I had possession of the merchandise!!!! But now I have a portable garage that has been handled twice by a trucking company and no longer looks new (so I don't think it can be sold as new), $150 in freight charges AND negative feedback.

Ebay will not remove the feedback because they say I have a right to reply!!!

Is there any precedent to sue ebay civilly to have this feedback removed?

Vin Carrano
Direct Distribution
www.instantgaragesales.com

There is--see posts above.

You might also contact World Law at the "contact us" link at the bottom of this page. They may help direct you to get it removed as well.

Originally Posted by Unregistered my account has been restricted for a minimum of 30 days. My ads have been all removed even the ones that have bids on them because of seller non performance.Alert MCO63 SNPD. I have been on Ebay since 1999, I have over 25,000 feedbacks and my ads have not changed in six months but as soon as Ebay changed the rules on feedback I got 8 negatives in 3 weeks. I have not got but one in the last 30 days and I only have 2 in the six months prior to the new Ebay rules and one of them was a negative where the guy didn't even pay me for the item. I live in Memphis TN and I am ready to take whatever legal action I can to protect my lively hood. Which is 95% on Ebay. Any help would be greatly appreciated. Thanks

Hi. I was reading your message about ebay. So did you ever sue them? I ask because my fiance just got a bum deal from them. He sells wheel chairs and power chairs. He sold one to a lady out of state. Well, first she said she did not get the chair,so ebay took the money out of my fiance's account and gave it to her, now she says she received the chair, but ebay is still giving her her money back,so not only did he NOT make any money, but she still has the chair he sent her too. She got the chair and her money back after she claims she did not get the chair even though she really did. sorry but EBAY SUCKS. Good luck in your situation

Does anyone know what legal recourse one has as a seller, against a buyer, when the buyer refuses to pay, citing arbitrary reasons? Can seller sue the buyer in small claims court for the purchase price?

Just leave eBay. If more and more people leave eBay because eBay SUCKS, maybe they'll get the message.

I have the same situation, buyer did not read my auction and got a books that were clearly depicted in the auction and left me negative feedback because he did not read the auction. Ebay told me it was not their problem. I cannot win with ebay at all. Now they make judgments on claims on ebay and just take your money from paypal.