getting back full security deposit

we moved out on july 31st. we sent out letter in 12 days late. we got charged for that. They told us the hot tub cover was damaged and needed to be replaced. we made numerous phone calls that the cover was caving in because of the very bad weather, we didn't use it, just took care of it, it was empty. they also deducted money for propane tanks that were with us, we made several phone calls trying to return them, they were taken by accident. we recieved a list with the deductions and the rest of our security deposit. We were denied our walk thru, we have cell phone bills with all the calls made and no incoming coming back. i understand for the late letter, but we also found someone to move in on august 1st, which is when our new lease should of started. they rented to them. no money was lost. my questions are what am i entitled to? should i have been charged for things we tried to fix! and no phone calls back or anything.

I'm afraid I don't understand your post. What letter did you send out late that you were charged for? Was this your notice to terminate or vacate?

You called about the hot tub cover needing repair, but did you ever put it in writing to have proof that you requested repairs? Cell phone calls won't hold up in court. Even if you get the statement from your provider to show in and out messages, no one can prove what was said during those conversations.

Money was deducted for propane tanks? How could you accidentally take propane tanks and not return them? Why didn't you just load them up in the same vehicle as the one that you accidentally took them in and take them back where they belonged? And how does one accidentally take a propane tank??? If you left these at the rental and the LL had to pay to dispose of them or to haul them away, this is your charge. It was your responsiblility to remove these from the property since you brought them there.

Not all states require a LL to do a walk through with the tenant. (Most states do not have this requirement.) You could protect yourself without a walk through by simply taking dated photos throughout the unit to show the condition of the place when you left.