Move-out inspection

I have a question where leasing office seems NOT wanting to set an appointment for the move-out inspection before I move out.

As I am told, I need to make an appointment 1 week prior to my moving out date. I did so. However, there is no call back. There is no one from the leasing office seem to want to have this done. Today, August 21, 2008, is the last day I have before I can be told that, “I did not comply with the company 1 week policy in this regard.”

What I did was that I went to the leasing office to setup an appointment. One of the employees wrote down all detail on a piece of paper. He told me that someone will contact me. I have waited 2 days with NO call.

What is my legal standpoint of this matter? What can I do to protect myself? Honestly, I do not trust this company at all. With 1 year experience that I lived here, they have been a monetary vulture in every policy they gave out.

If they refuse to set an appointment, can I take picture with digital camera before I leave and return the key to the leasing office?

Really appreciate your answers.
FiveAngels

I would drop off a notice to the leasing office that you have tried to contact them by phone (on such date & time) and have stoped by their office to set up this appointment (on such date & time), without anyone returning your messages or contacting you. Tell them in the notice that you have tried in good faith to comply with their requirement to set up this appointment at least one week prior to vacating. As such, you expect them to contact you with the date and time of the walk-through that you have been attempting to schedule. Keep a copy of this notice.

If they do not, take many dated digital pics of the entire unit just before turning in the keys. Take pics of every wall and floor, of the clean stove, fridge, tub, toilet, etc. Have someone witness the condition of the unit and write a statement (notarize it) to say it's condition. This should help protect you. Also keep copies of every work order you turned in. (Don't toss those out as you move.) They can be used to show that you had reported the problem before you moved out.

Thank you for you reply. This is very helpful.