On Line NIGHTMARE

[jshawboy]

I paided for an internet business course on line about 9 mounths ago. Im currently in Iraq working for the DIA and will be here at lest another year. I talked to a representive from this school and was assured that this was a repiable company and they sold a lot of courses to the Military. My concerne was because of the tight security here that I wouldnt be able to down load it, but was assured that if that happened they would refund the cost within a 90 day time frame. Well low and behold the course could not be downloaded due to a security block which wouldnt make an exception to the rule. I was then told that they would send me a CD that I could download. That brought up another security issue. I am not able to download anything unless it was approved by the powers to be which informed me that they were not going to allow it. Needless to say the people who sold me the course were not going to refund my moneys. I have do everthing in my powers to resolve this issue.My question now is what recourse or opptions do I have to get refunded for a service that was not delivered?

[judg4]

[My concerne was because of the tight security here that I wouldnt be able to down load it, but was assured that if that happened they would refund the cost within a 90 day time frame.]

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Based on what you say here, you could file suit against them (or at least threaten to do so) in small claims court or in regular court; filing in small claims court is easier and requires no attorney...you could try to collect all of the costs and damages that you suffered due to their behavior... You may also report them to their state attorney general's office.