WHAT CAN WE DO TO GET OUR MONEY BACK?

DONNGGUAN TONGCHANG METALS CO. LTD. - WATCH OUT!!

This year our company placed and order for products with this company, agreed delivery dates and paid a considerable deposit. We visited a factory, which is not the address on their profile and were shown around the 'new' factory. As the completion date neared, a number of stalling tactics were offered and the agreed completion date passed. We were asked to pay the balance of the order as 'they were short of money', we declined.

Once we had declined, all communication ceased, emails, text, telephone. We tried to contact 'Emily' assistant to Mr. Liu the owner, who told us she would not give his contact details as Mr. Liu did not want her to and she likes Mr. Liu although she no longer works for him. When we mentioned legal action we were told 'Mr. Liu is much smarter than you', I guess that means there is no intention of resolving this amicably.

We flew to China again and went to the factory, where they were putting a new name on the door (Dongguan Hongchang Cases Industrial Co. Ltd.). We were told (after we finally got inside) that Mr. Liu was simply an agent, it was not his factory, the staff we met were employed by Mr. Liu and not the factory and finally they had never heard of our company - even though we saw many of the original staff still there (including the factory manager).

To add injury to insult they would not return our original samples, as they belonged to Mr. Liu, even though we brought the samples to the factory! They would not return customised materials we had paid for, they would not supply additional samples we had paid for and they would not give us our tooling which again we had paid for.

They advertise a 'partner' in America, Sunnymay, we have emailed them a number of times and telephoned them, without response. One can only imagine they are all involved in the same scam and shoddy business ethics.

Interestingly, although 'Emily' and Mr. Liu are no longer working together, and they do not own or have a factory, they were promoting their business at the Canton Fair and still repond to enquiries via email from a vast number of trade sites.

DO NOT DEAL WITH THESE PEOPLE, YOU RISK LOSING YOUR MONEY!

It is a shame that these people work in the way they do, it tarnishes a huge number of honest, decent trading partners in China. We have some great suppliers we have dealt in China/Asia for a number of years, and we still got caught out. Please be careful and if you come accross these people..........AVOID THEM!

We have all documentation relating to this episode, p/o, tt, invoices, emails etc. I would be interested in hearing a response as to a way of recovering our money, or, is it futile chasing it?

Thanks for the warning!

What is their address and phone?

Sometimes the name alone is hard to identify 100% correctly.

[olive]

Verify your trading partners before concluding any deal!

once gone its gone

[yctp]

Originally Posted by Unregistered DONNGGUAN TONGCHANG METALS CO. LTD. - WATCH OUT!! This year our company placed and order for products with this company, agreed delivery dates and paid a considerable deposit. We visited a factory, which is not the address on their profile and were shown around the 'new' factory. As the completion date neared, a number of stalling tactics were offered and the agreed completion date passed. We were asked to pay the balance of the order as 'they were short of money', we declined. Once we had declined, all communication ceased, emails, text, telephone. We tried to contact 'Emily' assistant to Mr. Liu the owner, who told us she would not give his contact details as Mr. Liu did not want her to and she likes Mr. Liu although she no longer works for him. When we mentioned legal action we were told 'Mr. Liu is much smarter than you', I guess that means there is no intention of resolving this amicably. We flew to China again and went to the factory, where they were putting a new name on the door (Dongguan Hongchang Cases Industrial Co. Ltd.). We were told (after we finally got inside) that Mr. Liu was simply an agent, it was not his factory, the staff we met were employed by Mr. Liu and not the factory and finally they had never heard of our company - even though we saw many of the original staff still there (including the factory manager). To add injury to insult they would not return our original samples, as they belonged to Mr. Liu, even though we brought the samples to the factory! They would not return customised materials we had paid for, they would not supply additional samples we had paid for and they would not give us our tooling which again we had paid for. They advertise a 'partner' in America, Sunnymay, we have emailed them a number of times and telephoned them, without response. One can only imagine they are all involved in the same scam and shoddy business ethics. Interestingly, although 'Emily' and Mr. Liu are no longer working together, and they do not own or have a factory, they were promoting their business at the Canton Fair and still repond to enquiries via email from a vast number of trade sites. DO NOT DEAL WITH THESE PEOPLE, YOU RISK LOSING YOUR MONEY! It is a shame that these people work in the way they do, it tarnishes a huge number of honest, decent trading partners in China. We have some great suppliers we have dealt in China/Asia for a number of years, and we still got caught out. Please be careful and if you come accross these people..........AVOID THEM! We have all documentation relating to this episode, p/o, tt, invoices, emails etc. I would be interested in hearing a response as to a way of recovering our money, or, is it futile chasing it?

I'm not saying I can get it back for you.

But, I CAN submit your case to all the relevant government authorities in Chinese including:

The local police.

Bureau of Fair Trade for Imports and Exports.

The Ministry of Commerce to the Peoples Republic of China (National)

Local Administration for Industry and Commerce (Regional)

Ministry of Public Security of the P. R. China Information Network & Security
(Which deals with internet fraud)

Department of Foreign Trade.

China International Economic and Trade Arbitration Commission.

Mediation Centre of the China Council for the Promotion of International Trade, and

The bank involved.

And finally, we can assist you in engaging a lawyer, and act on your behalf, should you so wish.

All for a small fee.

All the best,

Ken Stone