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05-03-2007, 06:08 PM
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#1 |
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collections problem
We are in collection for a store card and were contacted by a collection agency. We agreed on a settlement, which would come directly out of our checking account on an agreed on date. Here are the problems:
1.) Agency posted our payment earlier than agreed and it bounced costing us a fee. 2.) Agency contacted my brother-in-law's house and gave him specific details regarding our account - AFTER we had already agreed to a settlement. 3.) Agency continues to contact us AND brother-in-law 2 days AFTER payment arangements are made. Questions: 1.) Is this harrassment? 2.)Now that the payment has been returned, do we have any legal recourse to FORCE them to refund our overdraft fees? |
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05-04-2007, 10:20 AM
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#2 |
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Top Level Member
Last Online:
07-03-2008 01:44 PM Join Date: Mar 2007
Posts: 434
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Re: collections problem
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