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| Credit Cards, Banking, Securities Dealing with banks, securities, financial institutions, etc. |
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#1 |
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Posts: n/a
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I have been selling products online for the last seven years. Recently one
of my customers from Denmark, who has used his card for several payments over the last one and a half years has asked his credit card company to roll back the charges saying that he has not authorized them. My bank has debited the whole amount from my account and payed back the credit card company. The bank and the credit card company are in the US. I have sent the bank copies of the reciepts for delivery of the goods, emails from the customer confirming reciept of the goods as well as other email exchanges between us. What can I do now that the money has been debited from my account. |
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#2 |
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Top Level Member
Last Online:
07-11-2008 12:49 PM Join Date: Mar 2007
Posts: 694
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The card company should pay you back and go after the user for fraud.
You may have to push them to do this. World Law's lawyers could also probably intervene and help resolve this if need be. You may email them on the home page. |
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