Unauthorized bank transaction

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a QUESTIONABLE COMPANY REQUESTED A EFT FROM MY BANK. tHERE WAS NOT ENOUGH
MONEY IN THE ACCOUNT, SO IT CAUSED AN OVERDRAFT SITUATION.
i REQUESTED THAT MY BANK REVERSE THE TRANSACTION SINCE THERE WAS NOT ENOUGH
FUNDS IN THE ACCOUNT? sO FAR NO REPLY, OTHER THAN THEY WANT ME TO GO TO A
LOCAL BRANCH AND MAKE A DEPOSIT TO COVER THE OVER DRAFT, OR THEY WILL TAKE
IT FROM A LINKED ACCCOUNT. THEY ARE ALSO CHARGING ME AN OVERADVANCE FEE.
Any ideas what to do?

Thank you

This happened to me too. But if you go back to the papers you signed when you open an account you will notice that there is a statement about overdraft.

In conclusion, when you sign a piece of paper, read it carefully and always keep a copy of it.

I had something similar happen to me with Microsoft gaming, I had closed an account with them before me renewal date, they still charged me. The bank reverse the charge, but I still was responsible for the overdraft. I called and yelled at the Microsoft ppl for 3 weeks before they finally agreed to pay my overdraft fee. It was a pain, but worth it.