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I recently purchased a vacuum from a door-to-door salesperson (Alpha
> Distributing). At the time of purchase I was told that I had 30 days to > return if I was not satisfied. At the time I signed a contract for > financing through Beneficial. Shortly thereafter, I decided I did not > like the vacuum, its performance does not equal its cost so I attempted to > contact Alpha in writing requesting the return and I received no response. > So, I contacted Beneficial who agreed with me and obtained a refund from > Alpha and closed my account. I was then given an address to send the > vacuum to by UPS, which I did and they signed and accepted the package. > Several weeks later I receive a letter from a lawyer representing Great > Lakes Finance, who I have no relationship to, demanding payment for the > vacuum. I sent him a letter disputing the claim and requesting > verfication of the debt. He sent me copies of the paperwork I had with > Beneficial NOT Great Lakes???? I never received notice or cor > respondence as to any assignment to Great Lakes, which technically goes > against my original contract since it states that it can only be assigned > to Beneficial. I contacted Beneficial and they said that they have no > relationship with a Great Lakes Finance. He also states in his letter > that I have until July 14 to pay in full or he will file suit. In the > contract it also states that if there are any disputes, that both parties > are required to go through arbitration which he obviously is not. Because > of the \"assignment to Great Lakes, that I was never notifed of, are they > going against any federal laws? Or a fair credit act??? I have a paper > trail of all my correspondene throughout this whole matter. Also, I > looked them (Alpha) up on the Better Business Bureau website and they have > an unsatisfactory rating. I have also contacted the Attorney General\'s > Office and I have been told that they have several complaints regarding > this vacuum that they are in the process of r > eviewing. I look forward to hearing from you, since he has only given me > until the 14th before suit is filed. Thank you so much. |
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#2 |
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