HELP PLSE - GYM MEMBERSHIP

PLEASE HELP AND ADVISE ME!!!

I am member of LA Fitness, i have a 12 month membership.

I joined the club expecting professional staff, good service and the idea of getting fit. After a few weeks in to the membership one particular member of staff started touching my leg when he came up to to speak to me, he hassled me to go out with him and kept writing his number down for me. I ignored it for a few times that i went there expecting him to back off and leave me alone which didn't happen, he made me feel very uncomfortable with his eyes following me everywhere i went. Was this the service i signed up for in my contract? Was this stated in the contract i signed up for? NO! I emailed the manager Jason Reeves who did reply to a couple of my emails, and then i stopped hearing from him after i asked what i should do with the letters i was receiving from La Fitness. So i ignored them thinking he would have spoken to someone regarding my situation and the fact i wasn't returning as i felt uncomfortable doing so, and the fact i was fearful of how other members of staff would be towards me for complaining, and the member of staff involved. But i felt it was totally inappropriate unprofessional for a member of staff to be like that with a member of the public who is paying for such a service.

Now i have a letter from ARC credit management, which came to my surprise especially when I'm still waiting to hear back from the manager of what used to be the club i used. It was asking for £686.40 or legal action would be taken. So i rang LA Fitness on 0844 770 7700 who informed me my contract stands and so does payment, i told her how can you expect me to return to the club when i have experienced such appalling service which is unacceptable and dam right disgusting. She informed to ring the manager on 01622 681987 which i did today and he's not there no manager is. So he doesn't reply to my emails and i cant phone to speak to him. So i rang the 0844 number back and explained this and all she suggested i email my complaint to member.relations@lafitness.co.uk which i have done.

I cannot and will not return back to this club i just don't see why i should be expected to after receiving inappropriate behaviour from member of staff that works there. I am angry that i never heard back from the manger of my club and i am angry i have received this letter from ARC. Is it that normal to receive this sort of behaviour from La Fitness clubs. Is it the norm to get touched up by staff, to have them hassle you. I joined a fitness club to get fit end off, not to get chatted up and get inappropriate service from staff. Who are there to be professional and portray a professional image for LA Fitness.

I don't see why i should be expected to pay 686.40, is it for the service i got being touched up and hassled? is it for using the gym that i haven't been using because of the service i got? or is it for a contract that clearly doesnt state that you will receive inappropriate behaviour from staff?

Where do i stand? Id be so grateful for some advice. Should the contract be void now because of the inappropriate hassle i got from staff, it didn't say this in the contract this wasn't what i signed up for?

I really don't feel comfortable at the thought of having to go back there, but then i don't see why i should pay 686.40 for such appalling service.

I look forward to hearing any advice!!??

Based on what you say here, you could file suit against them (or at least threaten to do so) in small claims court or in regular court; filing in small claims court is easier and requires no lawyer...you could try to collect all of the costs and damages that you suffered due to their behaviour...

you can break the contract by getting an address out of state of a friend or a family member, show a pre paid cell bill with the family members address or yu can apply for a store credit card and put the address of the family member for billing, they would have to honor the cancellation since yu are not with in the radious of any gym. I did it with Ballys