Comfort Suites

This is a discussion on Comfort Suites within the Consumer Complaints forum, part of the BUSINESS & FINANCE LAW category; In December, I stayed at a Comfort Suites on a business trip. I work for the city so my stay ...

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Old Jan 6th, 2007, 11:20 PM   #1
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In December, I stayed at a Comfort Suites on a business trip. I work for the city so my stay was tax exempt. I paid with my debit card, presented my tax exempt form, and my bank account was charged the day I checked out of the hotel. Now almost a month later, I noticed a "phantom" charge on my bank account. Today, 4 days later, this "phantom" charge finally showed to be a charge from Comfort Suites. I contacted them to question them and was told that the tax exempt form was lost so they needed to charge me for taxes on my stay. Without any attempt to contact me for the paperwork, they charged my bank account. I was informed that they do this every month; they charge in mass for lost tax exempt forms. They mentioned to me that they knew this was unethical business practice. Can they legally do this? Take an additional charge without my authorization after almost a month's time?
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Old Jan 8th, 2007, 12:59 PM   #2
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Normally no. Report it to your card company.
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