BlueStar Direct

We recently discovered that my son's account was having Electronic Checks withdrawn from his account on a regular basis. We immediatly went to our financial institution and closed the account. In contacting this company, they stated that the "membership fee" was $60. three times a month, EVERY MONTH !! Not only did they use my son's college address on the checks, which he graduated in 2004 (withdrawls started in Oct 2005), but last month, Jan 2007 they withdrew $60. FOUR TIMES and $45 on time, and that was just in one month. The other interesting thing is that the correct address on his "REAL" checks is our home address, NOT his college mailbox address.
When we called this company, which we did several times, believe it or not, the SAME exact person answered every time. As far as we can tell, this company continues to move their location.
Would like to know if/how we can start a Class Action lawsuit against this company. There are so many heart wrenching stories that are posted on the web it's very sad.
Please advise...
Thank you very much.

You could yes and WLD would probably help. But report them to your state attorney general as well and if numerous complaints exist they will likely take action too--though it is sometimes quite slow.

I'd be more concerned about a college educated child being such an idiot.

The terms of service are spelled out on the website if you take the time to read them, the domain is registered anonymously, and these types of sites, offering lines of "credit" good only at their site are notorious for selling cheap crap which isn't worth the down payment required to purchase it using your "credit line".

Go to Walamrt and buy a $20 drill, sell it to an idiot on credit for a $20 dollar "down payment" and then make him pay $20 a month for a year in payments, on top of the $180 you told him you were going to charge him for belonging to the "club" and then have to suffer his mother whining about how you victimized a child who apparently has no brains.

Ain't America great !!!

I just noticed a $60.00 withdrawl out of my account under my husbands name. when I asked my husband what this was, he had no idea. I've been trying to contact these people for a week with no response. The phone leaves me on hold for about 10 min. then finally I get an answering machine.

I'm glad I came across this web page cause now I know it's a bogus company...but I don't know where to turn next. I think I'm going to call my bank and tell them that this is a bogus with drawl and not to allow any other with drawls from these people.

[judg4]

Based on what you say here, you could file suit against them (or at least threaten to do so) in small claims court or in regular court; filing in small claims court is easier and requires no attorney...you could try to collect all of the costs and damages that you suffered due to their behavior... You may also report them to your state attorney general's office.

Hi the same thing happend to me today i have never even heard of this place and have no idea how they got my info they charged me 60.00 also i am so mad because now my checking will be negative and i will have to pay those charges also

File in small claims...

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: “we could not do anything for you" or “you waited too long; it has been more than 60 days".

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember

please stay away from blue star direct on the internet. If you purchase anything they can withdraw money from you account without your authorization. We began to notice 20.00 twice a month. Called them and they tried to say we authorized this debit. This is a big scam company.