HP Pavilion 9000 series hinge break and burn problem

Anybody else having the same problem with the 8000 series? My hinge snapped in half at the thickest point (not sure how it pulled that off), and damaged the screw holding it in place. I had to send it in last year because of... I think the motherboard shorted out (it was very strange and sudden), so having another problem with it, only this time without a warranty, is frustrating.

Mine broke completely; it's an HP Pavilion. I can't close it. It is, however, running for the moment. I'm about to back it up entirely so I can transfer everything to an old Thinkpad.

The heat buildup in the HP is phenomenal; I went to a wireless mouse so I didn't have to touch the searing keypad. My notebook also sits on a desk and though I have propped it up to allow more air to vent, it's still powerfully hot and the fan runs almost constantly.
I need to take it on a business trip and don't know what to do. I loved it until this happened, but I'm loving it less with every word I read here about HP ignoring its loyal users.

Bad PR waters ahead for you, HP. Isn't your reputation worth something? My $10 is going to support the class-action suit.

Originally Posted by Unregistered

I believe that, due to the fact that the thing turns into a hotplate, the sheer heat caused the hinge located right over the exhaust fan to completely crumble inside of 5 months of delicate use. The side where the lock is located has split, exposing the LCD. I have not even battle tested this thing and it's just dry rotting at the hinge. I insisted on a full refund including taxes and was told by a case agent that I could only get a prorated refund of up to 75% on my money, not including taxes. He did, however, offer me another model (beefed up), or even a new dv9000 series replacement (not sure if he'd beef that one up) and he offered to extend a longer warranty at no cost. Now, that sounds very reasonable, however, I have completely lost faith in the build quality of their products and the primary solution for me is a full and total refund including taxes. Then i get to go purchase a brand of my choice and not be bound to HP. I purchased this laptop in Feb 07 and by Jul 07 it's lid has cracked and if the lid drifts back too far, the monitor clearly starts phasing different colors because the electrical connections are being stressed.

I have a HP Pavillion 9310US , first problem was Hinge, later on wireless capabilty dissapear, apparently hte NVidia chip on the moptherboard suffer overheat...., and then the camera is not working anymore, I will put this piece of ... on the trash can and I will buy a sony VAIO, a real laptop.

HP laptop: Model HP Pavilion Entertainment PC, HP Pavilion 9000 Series, HP 9010 TX2
1. Purchased Nov 17, 2006.
2. Left hinge came apart and left side of monitor casing split. The laptop is functional as a computer, though useless for mobile computing.
3. Repaired case as STAPLES Business Depot for $197.00 + tax.
4. Left hinge and case came apart again in Sep 2008.

[stephen solender]

Originally Posted by Unregistered

Is there any lawsuit or class action for this problem where the notebooks crack and break at the base of the screen,

My computer is 13 months pasy purchase date but a computer should not crack open and I see it has happened to thousands?

If your interested in being part of a class action please get back to me stephenmishka90025@yahoo.com

[stephen solender]

I am actively looking for anybody who has had problems w/ HP notebooks. In particular the hinges and over-heating. If your interested in a class action law suit to make you whole in your transaction please give me a buzz. stephen
stephenmishka90025@yahoo.com

Originally Posted by Lifeshadows

The hinge on my HP Pavillion dv9000 broke today. Went to open the screen and it just cracked.

Thought I would add mine to growing list. Got to love it when a company doesn't stand up to their product.

I am now entering into the "pissing contest" with HP regarding my HP Pravilion dv9000. Guess what happen back in July 2008.....you gussed it! the leftside hinge has broke, split that side apart and my screen began to fall out. My extended warranty company (Assurance)would not cover it because it was a manufacter defect and refunded my prorated amount I paid back. ($92.00 out of $350.00) Now I have called HP tech support and you all can guess what I got from them, yup, not under warranty and there is no recall. I then called CA and was told to call back at 10:00 (their time) and speack with a Senior Case Manager. However, I have spoke with an attorney and he told me that a lawsuit would cost more than the computer, but did inform me of my rights under the UCC regarding products. I also sent my complaint to the BBB and CA, which I highly recommend people to do, because they do work for us the consumer and I can testify to that personally. If enough of us complain to the BBB and the CA, HP will get the hint from them to fix the problem quickly. I refuse to have $1699.99 desktop that is suppose to be my laptop. Has anyone got satifaction from HP for this problem and if so, what and how long? I just want a working computer that I can use outside the home and be able to open and close it.

PS:BBB stands for Better Busi. Buearu and CA stands for Consumer Affairs. They do work!!

Originally Posted by Unregistered

I am now entering into the "pissing contest" with HP regarding my HP Pavilion dv9000. Guess what happen back in July 2008.....you guessed it! the leftside hinge has broke, split that side apart and my screen began to fall out. My extended warranty company (Assurance)would not cover it because it was a manufacter defect and refunded at a prorated amount. ($92.00 out of $350.00) Now, I have called HP tech support, and you all can guess what I got from them, yup! not under warranty and there is no recall. I called Cali. and was told to call back at 10:00 (their time) and speak with a Senior Case Manager. However, I have spoke with an attorney and he told me that a lawsuit would cost more than the computer, but did inform me of my rights under the UCC regarding products. I also sent my complaint to the BBB and CA, which I highly recommend people to do. They do work for us, the consumer, and I can testify to that personally. If enough of us complain to the BBB and the CA, HP will get the hint from them to fix the problem quickly. I refuse to have $1699.99 desktop that is suppose to be my laptop. Has anyone got satifaction from HP for this problem, and if so, what and how long? I just want a working computer that I can use outside the home and be able to open and close it.

PS:BBB stands for Better Busi. Buearu and CA stands for Consumer Affairs. They do work!!

Oh, and mine did the burn out too, back in the spring lost the whole thing and a friend repaired it. It does run hot.

Originally Posted by stephen solender

If your interested in being part of a class action please get back to me stephenmishka90025@yahoo.com

Who are you? Are you a lawyer?

Has world law direct approved of this class action?

Don't want to email blindly.